Shipping, Returns & Exchanges

We know you’re eagerly anticipating your REV’IT! gear as soon as possible. That’s why we strive to ship your order out the same day.

How do I return an item/order?

If you checked out using your revitsport.com account simply login and follow the steps listed to create a return.

Which carrier do you use?

All our orders are handled by DPD.

What are the shipping rates?

We offer free shipping for orders over 99,-. For orders less than this amount, an extra processing fee of 5,- calculated on checkout.

What happens if I'm not at home to receive my package?

We understand shipping issues can become a disappointing inconvenience.

Should your package fail to arrive or arrives damaged please contact customer service. We will file a claim with the shipping carrier and try to solve your issue as quickly as possible.

Can I track my shipment?

Yes. You will be provided with a link via e-mail to track & trace your shipment with DPD after it has been sent out by our warehouse.

How long does it take for me to receive my order?

Orders placed before 2pm (EST) on business days (excluding holidays), will usually ship the same business day. The estimated delivery to your shipping address is between 3-5 days once the item has shipped. If the delivery takes longer than 5 business days, please contact our Customer Service.

Can I return items ordered online?

Absolutely, no problem. If the item(s) you ordered does not work for you, you have 30 days to send it back to us.

Please note that all returned items must be unused (i.e. new), undamaged, in the original packaging, and with all labels and hangtags affixed.

I want to exchange an article, is that possible?

Unfortunately, it is not currently possible to exchange products. You will need to return the article(s) to us, and we will refund your purchase. If you need a different size or color of the ordered item(s), please order a new one through our website.

Can I return an item bought at an authorized REV’IT! dealer to you?

No, this is not possible. Any items purchased from one of our authorized dealers will need to be returned to that dealer.

How long will a refund take?

From the moment your return shipment arrives at our warehouse and the return is processed, we aim to refund your money within 3 working days (depending on your original form of payment) with a maximum of 14 days. We always refund your money to your original form of payment.

Warranty

At REV'IT!, we believe in the quality of our products that’s why we offer a 2-year manufacturer's warranty. Nevertheless, it can happen that the product malfunctions and that you need to process a warranty claim.